Our roller patio shades are easy to roll up and use. The online instruction video was THE best Ive ever seen. allen + roth Trim at Home 2-in Slat Width 30-in x 64-in Cordless White Faux Wood Room Darkening Horizontal Blinds. Hello Debby, North Solar Screen, LLC. To stay within warranty, shades must NOT be left down in winds greater than the product is rated for. Inspection of Defect: We reserve the right to inspect shades to determine if there is a manufacturing error. Depth required for a flush mount depends on a combination of width, height, material ordered, lift system, and headrail option. Thank you for all your help and thoroughness in the ordering. Gap on Crank side is 2 1/2, gap on idler end is 1 1/2. Color: Clear view fabric and white components. If installed high up or on a second story, any equipment or labor needed for the initial installation could be needed for cleaning. We will request photos and videos of your installation. Our marine-quality clear vinyl and acrylic coated polyester weather curtains are both durable and easy to clean. We reserve the right to request specific pictures/videos detailing the problem to send to our factory for inspection and final decision. 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Cleaning Blackout Fabrics: Vinyl Motorized Retractable Shades. We may also request other photos/videos. Thanks!, Your Grande Shades have made a tremendous impact in the use of our pergola. I will make sure that the housing box and rails are mounted flush with each other, that the housing box is level and that the side rails are plumb and parallel to each other. We do not employ installers. Wipe off and buff with clean cloth. Once materials have been cut, orders CAN NOT be cancelled. We may request photos and videos. We are not responsible for the payment of any labor associated with the re-installation of parts or shades. We take orders by phone to help eliminate costly mistakes, IMPORTANT MAINTENANCE AND USE INFO ON CITADEL ZIPPER TRACK SHADES. We will take your credit card information, which will only be used if the defective motor does not come back, or if it is found that the motor was damaged by water or other abuse. Inspect all cartons immediately for damage. Max Dimensions: 14 w x 8 h I will recommend your product to anyone who has an interest. (We probably could have done it faster but we worked slowly checking and double-checking and, even in some cases, triple-checking our measurements.) Therefore you need to be certain that any slight variations occurring between the actual color, and the representation on our website, will be acceptable. From start to finish North Solar Screens customer service was first rate. There is a 1 3/8 gap on the motor side, and a 1 1/2 gap on the idler end. Damage caused by weather (wind or temperatures that the product is not designed for). If you are a contractor both you and your end user must sign. We will request photos and video and measurements to try to determine the cause of the problem (for example, failed welds, holes in fabric, cables pulling out, shades rolling crookedly, shades jamming in tracks.) Colors vary from lot to lot and may not exactly match sample swatch, sample book, or previous purchases. Cordless control system is 100% child-safe and easy to operate. Gap on Crank side is 1 7/8, gap on idler end is 1 1/2. 0 F without cracking or its licensed fabricators or distributors be liable for incidental or consequential damages, or for any other damage, loss or expense, cost or fee associated with such damage. If it is after 60 days, you will be charged $75 for shipping (pickup of bad motor and delivery of new one.). North Solar Screen, LLC. -Cable guided, best for smaller sized outdoor spaces, -Cable guided, best for wider or taller outdoor spaces, -Fabric retention tracks, sealed system, for smaller areas, -Fabric retention tracks, sealed system, for larger areas, WE DO NOT COVER THE COSTS OF LABOR FOR ANY OF THE ABOVE, Vela GreenScreen, E Screen, M Screen, SilverScreen Heat Reflecting, PVC Free Supreme Polyester Blackout, The Insulator Symphony, Symphony Light Filtering, Phifer 2360, Phifer 2390, I will not roll my Citadel shades down when it is windy. It only took about three hours. North Solar Screen cannot be responsible for dye lot variances. . Your recently viewed items and featured recommendations. This shall be your sole remedy under this limited warranty. Hand-stitch the opening. Make sure the shade is clean and dry. MSRP: $39.99. Housing box: All shades take 4 housing box, unless they are both wider and taller than 120, in which case you may need to upgrade to a Grande Shade. We are impressed with the quality of the solar screens and motors fantastic!! YUYI PVC Roller Blinds/Shade Clear Vinyl Roller Blinds Roller Shades, Outdoor Waterproof Windproof Window Blinds for Balcony Patio, Custom Size Clear Roller Blinds Curtain Multifunction (Color : Cle : Amazon.ca: Home They do a good job of blocking the winds and sunlight. We live in Mexico and the sun is very strong. This limited warranty does not cover transportation costs to and from the retailer, costs of removal, re-measure, or reinstallation of product, or any incidental or consequential damages. The warranty does not include any conditions or damages resulting from accidents, alterations, misuse, abuse, misapplication, improper handling, installation, repairs, operation or cleaning, exposure to any and all natural and manufactured excessive heat sources. Carla, Karen, and the rest of the gang at North Solar Screen are true experts and they really mean it when they say, The customer comes first. I highly recommend this company. Freight is not covered. More buying choices. Since it is very pliable, vinyl can easily be scratched and caution needs to be exercised when working with the material. Carla, If it appears to be jammed I will stop operating the shade, reverse the direction, and inspect the track for dirt and debris. If expedited shipping is desired, you may pay the difference between Ground and expedited shipping. Most of these problems are caused by shades being left down in more wind or colder temperatures than they rated for, issues with the installation causing the shade not to track or roll correctly, parts of the structure it is installed on interfering with the fabric and damaging it. Exposed Roll: Smallest shades require 2 3/8 (most shades under 84 wide) while wider and taller ones can take up to 3 3/8 or 3 7/8. We will take your credit card information, which will only be used if the defective motor does not come back, or if it is found that the motor was damaged by water or other abuse. Price and other details may vary based on product size and color. Operate the shade slowly to be sure the roll is correct; stop at once if the material runs to one side. 0 F without cracking. This Warranty is exclusive and in lieu of all other obligations, liabilities or warranties. The gap on both sides is 1 1/2 on each side. Housing box, side channels, crank or motor: Fabric is 4 1/4 narrower than the housing box. The finished product is exactly what we talked about and designed. Apply gently to avoid scratching the surface. I understand that wear to the fabric/seams due to rubbing on any walls, posts, banisters, etc. All plastic curtains for patio enclosures are abrasion-resistant . Normal wear and tear, wear from fabric rubbing on walls, posts, or any part of the structure theshade is mounted on, extra bolts you wrongly installed on the shade, or any damage caused by the bottom weight bar hitting posts, walls, etc. We recommend a light feather dusting on a regular basis. Vinyl should be cleaned regularly. Regular dusting with a feather duster or vacuum cleaner brush is recommended. A. IMAR 313 Clear Vinyl Clean & Protect, North Solar Screen, LLC. (Excessive Heat sources include, but not limited to: magnification of sun light through cubes of glass, heaters of any kind, ovens, candles, lighting fixtures, etc.) Details. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. In this record breaking heat the shades, kept down all day, have helped the inside temp stay about 10 degrees cooler than when we left them up. Exposed Roll, Motor: Fabric is 3 narrower than brackets. We are constrained by the freight companies policies in this matter. Occasional light vacuuming with a soft bristle attachment or gentle feather duster is all the is required to keep shades looking fresh and neat. General Guidelines: Q: Q: The material on my shade is rolling up crooked. Make sure the fabric is flat. Fabric should be regularly dusted/vacuumed as appropriate. We are very please with the quality and fit of the shades. If reported 61 days or more after receipt of original order, replacement parts are free BUT YOU PAY SHIPPING. These PES clients are ready for Fall with their new weather curtains. Blinds can be horizontal or vertical and are generally available in wood, woven wood, bamboo, faux wood, aluminum, and vinyl. I wish to compliment your company, as I am very happy with the Baby Grande Solar shade I recently installed. This shall be your sole remedy under this limited warranty. They blend nicely with the dcor of the porch. We reserve the right to request specific pictures/videos detailing the problem to send to our factory for inspection and final decision. If you have trouble with your motor, contact North Solar Screen and let us have you work with Tech Support. It only took my wife and I a few hours to have it installed and working. -20 F without cracking This product can be controlled with your voice through Alexa-enabled devices such as Amazon Echo and Amazon Tap. With a shade, this roll up Retractable dotted Vinyl sun shade is a splendid addition to . Now we can comfortably use two west-facing rooms a sunroom and a bedroom during the heat of the day. We do not cover shipping on any shade parts or warranty replacement parts outside of the continental U.S. We do not take returns on custom cut shades.). Applicable: This roller blind is operated by a rolling rail and can be set at any desired position. We are EXTREMELY happy with North Solar Screens. There is a 1 1/8 gap on the motor side, and a 1 1/2 gap on the idler end. Frame colors are white, bronze, and beige. We cannot be held responsible for shipping warranty replacement parts or shades out of the continental US. Step Five - Where to mount to of curtain. These exterior shades are suitable for many outdoor applications such as restaurants and outside gathering areas like, patios and gazebos. Your check and double check system proved the order could be made without error the first time. Thanks for all the help your company gave me to make sure these were measured correctly. We are enjoying our deck and sunsets much more. Thought you would like to know Got the Sun Guardian screen and got it up it works great and looks great. Despite every effort to accurately duplicate each products color when scanned to our website, actual colors may vary. Your website is by far the most well organized and detailed than any we looked at. If a shade purchased through North Solar Screen, LLC. Our motorized and manual roller shades can be completely customized to your needs, including the design and fabric choices. They were received in perfect condition and the measurements were exactly as ordered. All fabric, including fabric vanes, panels, inserts, and shades carry a five year warranty. 73-in Room Darkening Cordless Roller Shade. Do not use harsh detergents or abrasive soaps as they can ruin the surface. Specifically, Somfy warrants its motors and controls to be free from defects in material and workmanship under normal and proper use for a period of 5 years commencing with the date stamped on each product. They are not defects. Policy is subject to change without notice. Thanks for a truly great product. This product is certified by Amazon to work with Alexa. NOT COVERED: Vandalism, improper operation, customer installation, any installer fees (North Solar Screen will not assume responsibility for any labor installation problems, including NBI and installation of replacement of in-warranty parts), wear on cords, scuffing/scratching of mylar film, chains pulleys and locks, rusting of dcor bar, change of color from continued exposure to strong sunlight, damage to exterior shade and/or motor when not retracted in windy conditions. DIY a Replacement Roller Shade for Your RV. Therefore rips, tears, or cuts in the fabric were either caused by the shipping company, opening the boxes with knives or scissors, or happened during installation. Defective Bead Chain Drive Unit, DAMAGES IN SHIPPING: When you receive your shipment, if there is any sign of damage to the outer packaging, you MUST notate that there was such damage on the bill of lading when you sign it and send us photos of the damaged packages and shade products. The roller/headrail should be ordered narrower than the opening for an inside mount (1/2 narrower is recommended). The warranty does not include any conditions or damages resulting from accidents, alterations, misuse, abuse, misapplication, improper handling, installation, repairs, operation or cleaning, exposure to any and all natural and manufactured excessive heat sources. All wood alloy and faux wood slats carry a five year warranty. In no event shall North Solar Screen, LLC. We may require you to speak to factory personnel for assistance troubleshooting to determine what parts need replacing or if the product needs to be remade. Rinse thoroughly. Q: What is the fabric width? The quality of the SilverScreen Shade was much greater than we had expected. 1/2 narrower is recommended ) website, actual colors may vary year warranty detailing problem! Roller blind is operated by a rolling rail and can be controlled with your,. 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