The food is absolutely amazing. All our staff will be very happy to welcome you here again. You can hire a pool towel for 10 Euro each and change it daily for a fresh one. We loved you soo much and nothing was a bother to you. 511 recently renovated, bright and modern rooms equipped with air conditioning. Payments made by partners impact the order of prices displayed. and also a map of the hotel. Worth staying after dinner for the all inclusive drinks. Recently returned from this Hotel. All of them work very hard each day to make our guests feel like at home. We also apologize for the inconvenience which you faced with your allergy. We have just returned from 10 days at this hotel and had a great time. We found the booking system for dinner a great way to avoid hustle and you know your table for the rest of the stay. We take your criticism very seriously and will look into it. We offer a comprehensive daytime and evening programme with professional shows. Five 7-storey round buildings * 3,500 m2 garden * 1.5 Km from Playa del Ingles beach * Complimentary bus service to the beach * 500 m from the city centre * 400 m from "Metro" and "Kasbah" shopping centres * 30 km from the airport * 50 m from a bus stop Located in Playa del Ingls, Servatur Waikiki is a fully renovated hotel ideal for families. I found hotel very clean,communal toilets always spotless. Food is great quality and there is plenty of it, we stayed as all inclusive and liked the self service drinks stations that are dotted around the hotel in the bars and restaurants, here you can help yourself to beer, wine, soft drinks and coffees if you want any other type of drink such as a cocktail these are available at the bar where the bar staff are really polite and make great drinks! Wifi is brilliant round the hotel grounds. SERVATUR WAIKIKI $127 ($143) - Updated 2022 Prices & Resort (All-Inclusive) Reviews - Playa del Ingles, Spain Europe Spain Canary Islands Gran Canaria Maspalomas Playa del Ingles Playa del Ingles Hotels Servatur Waikiki 3,403 reviews #2 of 2 all-inclusives in Playa del Ingles Save Share The selection was pretty limited and the restaurant is a free for all, people banging into each other, busy and confined. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For us it was a 3 star, 3+ at a push. We sadly wasted 24 hours in our room. Lovely touch that we celebrated both of our birthdays whilst staying at the hotel and returned to the. Only slight niggle I have is the bar staff on the pool bar are very rude but dont let this ruin your stay. Food is great quality and there is plenty of it, we stayed as all inclusive and liked the self service drinks stations that are dotted around the hotel in the bars and restaurants, here you can help yourself to beer, wine, soft drinks and coffees if you want any other type of drink such as a cocktail these are available at the bar where the bar staff are really polite and make great drinks! Tripadvisor performs checks on reviews. SERVATUR WAIKIKI - All-inclusive Resort Reviews & Price Comparison (Playa del Ingles, Spain . Pool and surrounding area were cleaned daily with no issues with sunbeds - yes they are close together but we met some nioce people by being so close to them. We are very glad to know that your holidays were so nice. The greatest thing was that my husband and I went into our room to find a bottle of Champagne and rose petals by way of congratulations on our recent wedding. We are very glad that you enjoyed your short stay with us. This left cheese pizza, pasta, basic salad and chips as the choice for most meals. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). Answer from Helen B. But I really enjoyed the stay. Don't miss out on our large selection of snacks. Yes, guests have access to a pool and a fitness centre during their stay. There are more places to choose from in the, riu waikiki hotel playa del ingles, riu waikiki playa del ingles, #2 of 2 all-inclusives in Playa del Ingles, 20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain. - See 3,401 traveller reviews, 2,586 candid photos, and great deals for Servatur Waikiki at Tripadvisor. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Pool area had plenty of sunloungers although could be a little cramped. This wasn't a problem for us but didn't know about this before I booked. Check-in was quick & Staff we're very attentive. It makes us really happy to know that you enjoyed our hotel. It is like people have never seen food before. Very cold in pool bar due to wind although it is partly screened off. We went to the main desk to see if they could do anything she rang the restaurant and gave us paper to show which we did and the restaurant still said everything has nuts in so we had to wing it or go for dessert elsewhere but that's the only issue I had. Food plentyful and great chooses all cooked fresh in front of you. We hope you give us another chance in the future. We are very glad to know that your holidays were so nice. The room was fresh and clean with new furniture and a new flat screen tv (Ch7- Sky News, Ch18 English Films 24/7, Ch25 English /US TV series 24/7), the bed was a bit on the hard side but extra pillows were delivered promptly. We went out to eat a few times too. The pool are heated all the year to 24 degrees, we offer a big buffet in restaurant but we taken note about your review and we are looking to future to improve our service and facilities. Our luggage was brought from the transfer bus to reception and afterwards to our room by a very polite porter. We offer a comprehensive daytime and evening programme with professional shows. Popular resorts such as Magaluf, El Arenal and Playa de Palma in Majorca and San Antonio in Ibiza have imposed a new rule at All Inclusive Hotels. Just returned from a lovely holiday. The pools are heated, we enjoyed them, both splash kids one and the big pool as well. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Possibly due to food or maybe a sickness bug within the hotel. Dear Alexandr, Thank you very much for visiting Servatur Waikiki and sharing your experience with us. Five 7-storey round buildings * 3,500 m2 garden * 1.5 Km from Playa del Ingles beach * Complimentary bus service to the beach * 500 m from the city centre * 400 m from "Metro" and "Kasbah" shopping centres * 30 km from the airport * 50 m from a bus stop Located in Playa del Ingls, Servatur Waikiki is a fully renovated hotel ideal for families. 511 recently renovated, bright and modern rooms equipped with air conditioning. On arrival the reception staff were excellent the man that checked us in was so friendly and helpful he provided us with some leaflets, information for free bus to the beach, wifi info how to use the safe (which is free!) Taxes and fees that are shown are estimates only. Food and beverages All buffet meals, snacks and select beverages included Activities and facilities/equipment Maybe consider changing the door configuration so smoke doesnt blow in. Merry Christmas and Happy New Year 2023! DearEmma, Thank you very much for choosing our hotel Servatur Waikiki to celebrate your birthday and for sharing your experience in Tripadvisor. Dear Alexandr, Thank you very much for visiting Servatur Waikiki and sharing your experience with us. I want to thank all the management and staff for an amazing week. Drinks have been excellent, self service and at the pool bar other drinks served to order. All of the staff were terrific.Nothing was a problem.Rooms were clean,food was good and varied and entertainment good but the evening entertainment was not as good as my last visit. Are there opportunities to exercise at Servatur Waikiki? Overall, I would not recommend this if you are expecting 4 star service and quality, I certainly would not return. The drinks are fine, the cocktails taste nothing except juice, even if you order an alcoholic one. We are very happy to know that we have offered you nice holidays. See more questions & answers about this hotel from the Tripadvisor community. And they were not honest. There is no indoor quiet lounge area to play cards etc. The food was delicious with a good choice of hot & cold food options and self services drinks. We hope you will choose us again many more times. Food was buffet style and most food was geared towards German tastes but we always found something we liked and was nice to try things we wouldn't normally eat. Do not forget that you can write to us to know your preferences. Drinks v alcoholic if thats what you want lol. Dont listen to the bad reviews I agree it is a very large resort but it comes very noticeable that the staff work very hard We came here to celebrate my 40th birthday and amazing time was had here. In the room you get a body wash/shampoo in a big bottle provided which is good for a short hand luggage only type holiday like we were coming, on, as well as this we had a balcony, tv, air conditioning and nice comfy beds! Staff couldnt do enough for you. . Our team checks each review posted on the site disputed by our community as not meeting our. Kind regards, Yana Siaminskaya Reception Servatur Waikiki, We had a fantastic week here arriving on the 11th February. The downside we found with the hotel was drinks appeared to be watered down especially cocktails and wine on offer was cheap Spanish with no alternative on offer and to be honest not very pleasant. If the system detects something that potentially contradicts our. The Pool and Pool Bar area were a very good size, clean and tidy and we never had a problem getting a sunbed or seat at anytime of the day, although you still get the. This hotel is advertised as a 4star although some holiday companies grade it as 3+. Feel free to help yourself to soft drinks throughout the day as these are . Overall a nice hotel. Food (including soup) not always that warm so suggest this is looked at. It is almost Christmas and as a result the place has filled up with young, Dear esspee2012, we are pleased to hear that you did not regret choosing our hotel for your holidays. Which languages are spoken by the staff at Servatur Waikiki? Every where is so clean , always can get a sun bed we used to move beds during the day to follow the sun round and never had issues getting a sun bed. THe Home Collection Hotels in Gran Canaria, THe Senses Collection Hotels in Gran Canaria, Gran Canaria Adults Only and Adult Friendly Resorts, Hotels near Shopping Centre CC Jardin del Sol, Hotels near (LPA) Airport De Gran Canaria. Not the hotels fault but not the nicest environment. We will do everything possible to fulfil your requests on your next stay. Beds very comfortable and the maids kept the rooms spotless. Don't forget that you can write to us at waikiki@servatur.com to find out your preferences. Room was ok for family of four (although compact) and good the children both had separate beds. 511 recently renovated, bright and modern rooms equipped with air conditioning. Will be back again and again. Which popular attractions are close to Servatur Waikiki? There is no indoor quiet lounge area to play cards etc. 3 out of 4 of us have been ill during our stay. All your praises will be passed to our staff and departments so that they know they are doing a good job towards our customers satisfaction. All your praises will be passed to our staff and departments so that they know they are doing a good job towards our customers satisfaction. The rooms are very tired and small but clean. Better signage by the pools, bars and balcony areas to enforce non smoking rules would be great as many still smoking on balconies. Near to almost everything on a walk distance. The entertainment was not very family friendly a lot of suggestive dancing and innuendo. Do not forget to contact us before you come to let us know your room preferences. The hotel itself is OK, it's a large complex with a pool at its centre, sunbeds are crammed together and the sun is blocked by hotel buildings either side at several different times of day, as with all hotels sunbeds in the best spots get bagged early!! Rooms clean and a good size. This is the version of our website addressed to speakers of English in New Zealand. The rooms are decorated with lively and fresh colours and overlook the swimming pool or Playa del Ingls. We hope to see you soon again, for a nice holiday. Yes, free parking and street parking are available to guests. Afternoon bingo, table tennis and shuffle board a hit with the children. Your trust motivates us to keep up the good work. . Free Safe in the room, but no air con just a ceiling fan, Found extra plugs behind sideboard. As said before on trip advisor.the pool beds are cramped and can't be moved around but we had no use for them as the sun hit our veranda late morning and lasted till it went down, Just back from a week all inclusive here with my wife, let me start by saying it's a decent hotel with some really friendly members of staff but like all hotels this size who are catering for so many people all at the same time there are issues that could be addressed to improve the hotel for all it's guests, the major one for me and my wife was the reserving of Sun Loungers by other guests which meant during the whole week we were prevented from enjoying the pool by ignorant guests, the hotel should take action on this but they don't, it's allowed to go on and it's really annoying, so much so that it spoiled our holiday to a degree, it's not on when we've paid a grand for a week there and can't get access to the Pool Loungers because they're all covered in towels by people who, Spent a week here first week in feb. Our waitress Susanna was lovely and very helpful. Great stay and 100% would return here. busy resort with plenty to do day and nightalthough not too busy this time of year and accommodates both young and older generations. We will share your comments with the corresponding departments so they can take them into account.Your comments are fundamental in order to keep improving. The food was beautiful The only issue was my husband has a peanut allergy and they couldn't really help us with that. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We will share your comments with the corresponding departments so they can take them into account.Your comments are fundamental in order to keep improving. There are coffee machines, soft drink, wine and beer taps in the restaurant and bar areas so you can help yourself spirit's and cocktails are available from the 2 bar areas. A sirloin steak across the road and in many other restaurants is about 18 euros. #2 of 2 all-inclusives in Playa del Ingles, 20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain, Lock in the lowest price from these sites, happy to stay , middle of maspalomas close to pubs , shops . nice and clean rooms good selections for breakfast, animation for everyone swimming pool and jacuzzi . in reception you can speak with some languages with no problem staf friendly .to beach just 15 min walk , bus stop just 2 min walk . very recommended. The compliments for the entire hotel staff make us so proud. Booked through on the beach holidays and managed to get a great price. Evening entertainment was, LABRANDA Select Hotels in Playa del Ingles, Abora by Lopesan Hotels in Playa del Ingles, Gran Canaria 5 Star All Inclusive Resorts, Hotels near Shopping Centre CC Jardin del Sol, Hotels near Huean Thai Massage Gran Canaria. We are sorry that your experience was not satisfactory. The pool is a good size with loads of sun beds but we spent most of our time in the adult area which had a covered small heated pool with jacuzzi and again lots of sun beds. Kind regards, Rayco Ortiz. Outdoor seating area very nice. Please see our partners for more details. Food was available all day up until around 10pm and there was loads of choice and all good quality. shower, beds were not proper doubles just two singles pushed together which isn't great. Do not hesitate to contact us at waikiki@servatur.com to make us know your wishes and preferences. We ended up eating out several nights and several afternoons. 511 recently renovated, bright and modern rooms equipped with air conditioning. The meals are served at 6.30 or 8.30 and whichever time you take on your first night you have for the rest of the week even if your late back from a trip you must make the meal time. The staff in the bars were downright ignorant, you could walk up with a smile on your face and ask for a drink and be met with just an ignorant and rude attitude, the same with some of the restaurant staff, some were particularly rude to the kids. We were a party of 8 with 2 young kids. Anyway,the bingo was good.Between us we won 5 bottles of Cava over the week.Wish it had been lottery numbers.Thanks Libby from Cuba.Uh Huh. Pool is great, staff are so friendly right down to staff cleaning the rooms to bar staff. The pool was great, the sunbeds were very close together and often lots were reserved by breakfast, but there were a lot, We stayed at ClubHotel Riu Waikiki for 10 nights in June 2014. During the day, we organise group activities such as volleyball, water polo and fitness sessions. Only gripe. Outdoor seating area very nice. Our buffet restaurant will awaken your senses in a modern, fresh and bright designer space. Program all inclusive zahrnuje plnou penzi formou vdskch stol, lehk oberstven, nealkoholick a alkoholick npoje mstn vroby bhem dne (do 24.00 hod.). Food is good with themed nights for dinner, lunch in the main buffet is a bit hit and miss so we often had lunch in the snack bar which is good. Thank you for singing happy birthday to my husband and hopefully see you next year. Hello Mr. Adam Thank you very much for the nice report and for choosing us for your holiday, the staff is working very hard all the year to give a fantastic service. The pool is good for all ages and is heated, so even in Winter months it's perfectly useable. The food was bland, lacked flavour, the veg was frozen and insipid, uninspiring. Tripadvisor performs checks on reviews. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Location great, the drinks are your typical all-inclusive and same for the food. Special thanks to Coleen and Libby.Miss you both XX, We have just come back iff staying plz be aware no hairdryer or fridge in room and only 1plug in bathroom u can rent a extension and hair dryer for 10 euro each but u must ask also when we said not many english at hotel but it is a nice hotel very handy For going out it was a shame they didnt reconise my silver wedding anervisary but did leave wine and stuff at the dining table for other countries if they were celerbrating anything But i would go back well i am in septt, Having stayed at a few RIU Hotels in Europe now and read reviews of the Waikiki we half new what to expect, Thomson rate this place as a 3* plus, I am not sure where they get the "plus" from, I would say the hotel lives up to its official rating of 3*. Same with pool bar, great smoking section is only the small outdoor area but the smoke does blow into the inside area so reduces seating inside for non smokers. We stayed here in October the hotel is lovley and the poolside is stunning.Rooms were very spacious and spotless.All the staff were friendly and very helpfull.Its close to the yumbo.there was space around the pool and the bar was reasonably priced. Tripadvisor performs checks on reviews. We were not disappointed.We all stayed between 5 and 12 June 2014. But looking at next year again. Thank you very much for your review. Some nights are better than others with the offering of the day. Food although plenty to be had, appeared to be geared around German clientele, however you wont starve. All the staff were pleasant ( some more than others as you would expect ) Drinks were ok for all inclusive Entertainment was not to my liking but there were plenty of people thoroughly enjoying it. Rooms clean and a good size. 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